Learn More About Bringing Your Health Information Together
Linking My Account
How does Catholic Health MyChart know where I have been seen before, or where I have other health data?
As you move between your healthcare providers, this organization may securely exchange your health information with other healthcare organizations so that your care team can see all of your health information. This secure, electronic exchange of your record gives your care team information they need to give you safe and effective care, and allows Catholic Health MyChart to give you a more complete picture of your health. When you log in to Catholic Health MyChart, we use the existing connections to determine where you have been seen. We can then suggest you connect to these organizations to see a complete view of your health record in this Catholic Health MyChart account.
Why doesn't the organization I want to link to show up in the search results?
Different organizations enable linking at different times. You can see the list of organizations on our network at www.epic.com/happytogether. Note that some organizations allow anyone who has an account to link to them, but others require that your provider exchange your medical record with them first.
What happens after I link my account to another healthcare organization?
After linking your account to another healthcare organization, you can view the following information along with the information in your Catholic Health MyChart account from this organization:
- Allergies
- Health Issues
- Implants
- Medications
- Messages
- Test Results
- Appointments and Visits
- Care Team
- Insurance
When you see this icon 
,
the information is coming from an outside organization. Tap the symbol on a mobile device or hover over the symbol on a desktop to see where the information is coming from.
Sometimes, a reverse link from the other healthcare organization to your Catholic Health MyChart account is also created, depending on this organization's and the other organization's settings.
Can I access this information on both the mobile app and the website?
Yes. All features are available on both the mobile app and the website.
Can I stop seeing information from an organization I’ve linked?
You can unlink an organization in the Link My Accounts activity. This stops information from that organization from showing in this Catholic Health MyChart account. Any organizations that you choose to unlink will remain available in the Link My Accounts activity.
What happens to my data when I unlink an organization?
If you unlink an organization, we remove all of that organization's data from Catholic Health MyChart. Depending on this organization and the other organization's settings, your care team might still be able to access the external data to help provide you with medical care. If you don't want your care team at this organization to be able to access the external data, please contact the other organization directly.
I can see other people’s information (e.g. my child) at a different organization. When my accounts are linked, can I also see that information here?
If you can see another person’s information at a different organization, you might also be able to view their information when linking an account. What you can see and do in Catholic Health MyChart depends on what the other healthcare organization allows you to do in your account with them and whether the linked organization is using Epic applications. You must have an account here and at the other healthcare organization, with access to the same patient’s information in both, to see both sets of information for that patient in this Catholic Health MyChart account.
How is my information protected?
We carefully protect the privacy and security of your information using different physical, administrative, and technical controls. When your information is shared, your record is encrypted and delivered in a secure, electronic format. Only healthcare professionals who are involved in your care can see your information at the healthcare organization.
Common Questions
What if I do not recognize an organization that appears on my list of accounts?
What do I do if I believe there is a mistake in the information I see?
Can my doctor see the external data that I link?
If you believe there is a mistake with the information you see in your Catholic Health MyChart account, contact the organization listed in the bubble that appears when you tap or hover over the
symbol. If there is no
symbol, this information is coming from us, so call the CHS MyChart Patient Help Desk at 631-465-6100.
symbol. If there is no
symbol, this information is coming from us, so call the CHS MyChart Patient Help Desk at 631-465-6100.